Partner in the IBM Global Business Services Retail Practice.
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Canada's retailers face unprecedented challenges, from the Internet, from foreign competition, and from increasingly demanding consumers. How are they responding to these pressures? John Dawkins, Retail Sector Lead for IBM Global Business Services, has worked with leading-edge retailers around the world, and currently consults with retailers across Canada on innovation. In an interview for Canadian Business readers, he looks at the future of retail in Canada.
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Canada's retailers face unprecedented challenges, from the Internet, from foreign competition, and from increasingly demanding consumers. How are they responding to these pressures? John Dawkins, Retail Sector Lead for IBM Global Business Services, has worked with leading-edge retailers around the world, and currently consults with retailers across Canada on innovation. In an interview for Canadian Business readers, he looks at the future of retail in Canada.
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